Benosso — Legal

Privacy policies and terms for Benosso apps

View the Project on GitHub osmanalikacar/benosso-privacy

Terms of Use — Benosso WhatsApp Notifier

Last updated: 8 September 2026

These Terms govern use of the Benosso WhatsApp Notifier application (“the App”), provided by Benosso İnternet Yazılım İthalat İhracat Ticaret ve Bilgi Teknolojileri A.Ş. (“Benosso”), a company registered in Türkiye (tax no. 1640774681), benosso.com, support@benosso.com. By installing or using the App, the store owner (“the Merchant”) agrees to these Terms.

1. What the App does

The App sends WhatsApp notifications for the Merchant’s own orders — a merchant alert, a customer order confirmation, and optionally a cart-recovery message — through the official WhatsApp Business Platform (Meta Cloud API).

2. Merchant’s own WhatsApp account

Messages are sent with the Merchant’s own Meta credentials and WhatsApp Business account. The Merchant is responsible for obtaining and maintaining that account, its message templates, and any fees Meta charges for message delivery.

3. Merchant responsibilities

The Merchant is responsible for having a lawful basis to message their customers, for complying with WhatsApp’s Business Messaging Policy, and for applicable marketing and privacy laws.

4. Plans and limits

Paid plans include a monthly message allowance shown in the dashboard. Exceeding the allowance pauses sending until the counter resets or the plan is upgraded. Billing is handled by Wix.

5. Delivery

Message delivery depends on Meta and on the recipient’s WhatsApp account. Benosso cannot guarantee that every message is delivered or read.

6. Acceptable use

The App must not be used to send spam, unlawful, deceptive or harmful content, or to message people who have not agreed to be contacted.

7. Availability

The App is provided “as is”. We aim for continuous availability but do not guarantee uninterrupted service.

8. Liability

To the maximum extent permitted by law, Benosso is not liable for indirect or consequential damages, or for lost sales, revenue or data. Total liability shall not exceed the fees paid for the App in the three months preceding the claim.

9. Termination

The Merchant may uninstall the App at any time; settings are removed with it. We may suspend access for breach of these Terms.

10. Contact

Questions: support@benosso.com — Benosso İnternet Yazılım A.Ş., benosso.com